My bank, business, changed their site, but lost my entire account I set up 15 yrs ago. It was like a new acct. All day, I spoke to 4 people & they didn't know what I meant. My bill pay is gone, no tax documents, no mortgage documents. Just one loan document. The "operations" dept tried to blame me. Nope. The last girl said, "Just fool around with the buttons. That's what I had to do." Like I didn't try that already many times. 
I'll face them, just not today. I'm too tired. SMH
@Java My sympathies for your situation. I had to contact two of my banks yesterday to straighten out situations similar to yours. (though not as extreme, thank God!) At the first bank I spoke on the phone with a rep who apologized for the situation, promised to resolve it, but it will take aprox. 10 days to get me new cards, etc. At the 2nd bank I dealt with an AI chat bot. Resolved this situation quicker. I expect to see everything back to normal there tomorrow. We'll see.
@roscoeellis That's awful! We started the business just before the crash under Obama & committed to pay back a venture capitalist within a year. We talked to many banks. This is the only one that would give us a refi to pay him back @14%. No buyers, so we had to rent. And so it goes, the crime, destruction of property, rehabbing them over and over, shocking filth. We needed Hazmat once for the slimy filth, drug dealers, too. One was set on fire. Insurers dumped us. We got thru it all. 